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Our Reviews
Jasmine was so helpful! My car got done around 5:30pm today and i was coming from manteca and jasmine stayed overtime until i came to pick my car up.
Luis service tech was polite, friendly, knowledgeable and executed great customer service from start to finish. Appreciated the open communication and smooth transition from shuttle home to providing rental while part was ordered. Toyota will definitely be on my mind for future purchases to come due to this exceptional experience. Thank you Luis! You deserve a raise and a promotion!
Honestly, the service in tracy toyota is amazing, every department help me so much , sales, finance and all has a great serviceā¦. Thank you so much again sadat for everything you doā¦.10/10 always
Great customer service! Thanks , Luis!
Mike and all those assisting with our Highlander purchase were very professional and a pleasure to work with.
Tatiana, my service advisor was excellent. She greeted me as soon as I arrived and was able to complete not only two necessary recalls, but also my scheduled service in a short amount of time. Great service here and I highly recommend it
Tina, Deepak, and Johnny all helped make it easy buying my 2024 Land Cruiser. I submitted a credit application online to show I was serious and secure my reservation for the test drive. They have fair prices and the price tag was transparent. What you see is what you get plus they even gave me some extra amenities with it. I never had to haggle. They quickly approved my loan and went over the warranties and maintenance program in detail with me. I was able to use my credit card for the down payment. The car was detailed for me. And Tina showed me how to use all of the bells and whistles the car had to offer. She even offered to take our picture. I was really pleased with the extent of customer care they provided and their consideration of my time. This was the best car buying experience I ever had. Thank you Tracy Toyota Team!
Tina, Deepak, and Johnny all helped make it easy buying my 2024 Land Cruiser. I submitted a credit application online to show I was serious and secure my reservation for the test drive. They have fair prices and the price tag was transparent. What you see is what you get plus they even gave me some extra amenities with it. I never had to haggle. They quickly approved my loan and went over the warranties and maintenance program in detail with me. I was able to use my credit card for the down payment. The car was detailed for me. And Tina showed me how to use all of the bells and whistles the car had to offer. She even offered to take our picture. I was really pleased with the extent of customer care they provided and their consideration of my time. This was the best car buying experience I ever had. Thank you Tracy Toyota Team!
Car buying was hassle free. The entire process took about 2 hours. I paid cash for a new car and expected to be pressured to sign up for a lease or do dealership financing. That didn't happen at all. I expected them to throw some young salesman at me to pressure me to buy the extended warranty. That didn't happen at all. If you do your research online and get the out the door price from the manager, there will be no nonsense. The manager explained the technology to me and my husband. Everything was so straightforward, and nobody tried to act fake friendly to us. And for all the women buyers, I can definitely say the manager will talk to you directly and take all your questions seriously so ask away. The manager is not going to talk only to your husband/boyfriend just because he's a guy.
Amazing experience. Gabe was so kind, helpful, and knowledgeable. I traveled all the way from Sacramento. It was well worth the trip!
Tracy Toyota is have a good service.
Great service. Quick turnaround and Jen went above and beyond.
Stopped by for a quick scheduled maintenance for the vehicle. The people working were quick to respond to the cars lining up at the service line and my wait for my small scheduled service was not too bad. Paperwork was done quickly and had no issues during my visit.
Great work.
Thanks Luis for the great service and excellent communication with the status of my vehicle.
Tatiana is the BEST! We love her customer service and care. She is always professional and listens to our needs and executes with dedication. She has been helping us for over 6 years and every time she exceeds! Thank you Tatiana!
Thanks Samantha and team for staying late to allow me to drive home in my truck.
Gen Miranda took care of my case. She was very nice and went out if her way to help us with an emergency case. I highly recommend this place
It was fast, professional and nice service.
When an unexpected issue with my car came up, Toyota was quick to help. They offered shuttle service as needed and kept me posted on my carās status. They charged a fair fee and were always polite and pleasant to deal with.
Jen Miranda the service rep was fantastic, made the service experience really smooth. Great communication throughout the process. Would highly recommend get your Toyota vehicles serviced at this dealership.
Awesome service as usual from Jen Miranda and the rest of the Toyota crew.
Jasmine was quick and took very good care of me! The check in line was extremely long and she came out and expedited and got my car serviced!
Jasmine was great, worked around my schedule, even arranging for an early shuttle, got me in and out as she saidā¦
Andrew was awesome. Made the process so easy! I love my new Land Cruiser.