Customer Testimonials

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Google Feb 15, 2025

I purchased a GR86 and was assisted by Alberto who was fantastic in every way and s true professional. In fact, it was the best car buying experience I have had. I will definitely recommend Tracy Toyota to others!!! Ronald McPherson

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Google Feb 15, 2025

Took my tundra in for service and Jasmine Kropelnicki helped me thru the entire process. She was amazing ! Great customer service , super helpful and positive attitude . Canā€™t say enough how blown away by all the great service I received even to the cashier in the back .shout out the mechanic that all chipped in . Looking forward to bring the truck back . Well done Tracy Toyota

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Google Feb 14, 2025

I just purchased a Highlander Hybrid, which is a car that is very difficult to find. I had been searching for a couple of months on my own before contacting Tracy Toyota. Tim searched inventories regularly and succeeded in finding the car I wanted and within my budget in a relatively short period of time. The communication during this process exceeded my expectations. During my wait for the "paperwork" to be completed, the sales staff and administrative staff were friendly and welcoming. I highly recommend Tracy Toyota.

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Google Feb 13, 2025

Very quick

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Google Feb 11, 2025

Toyota was helpful addressing exactly what my car trouble was thank you

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Google Feb 11, 2025

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Google Feb 11, 2025

It was outstanding experience buying Toyota at this location. There is no mark up like other dealers and salesperson Joe was awesome. Highly recommended

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Google Feb 11, 2025

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Google Feb 10, 2025

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Google Feb 10, 2025

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Google Feb 9, 2025

This was my first time going to Tracy Toyota for service. My first impressions, was WOW, everyone was so polite and courteous. I genuinely felt welcomed to bring my Rav4 there for service. My service advisor Jasmine gets a 10 out 10, she was the nicest service agent I could ever have. She took excellent care of me and thoroughly took her time to go over all the details and things to know. You can tell, Jasmine takes pride in her work and so as the others from what I observed and heard. Additionally, even the parts department and cashier were super ...

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Google Feb 8, 2025

Good service

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Google Feb 7, 2025

Very friendly, excellent care.

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Google Feb 7, 2025

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Google Feb 6, 2025

Maurico was very helpful and presented all the details to me and answered all my questions. Thank you

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Google Feb 5, 2025

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Google Feb 5, 2025

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Google Feb 4, 2025

The sales team was very friendly and not overly pushy. Henry did a great job taking care of my wife and I.

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Google Feb 3, 2025

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Google Feb 3, 2025

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Google Feb 3, 2025

We just got our car today , everything was so professional, Mustafa did brilliant job. If you want the best deals with no hustle mustafa is your guy !

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Google Feb 2, 2025

Helped me understand the in and out of things. Appreciate it. Was finished within the next day. Definitely recommend. The sales and finance team were there when I needed questions answered.

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Google Feb 2, 2025

Good

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Google Feb 1, 2025

Tracy Toyota...šŸ’› Very surprised how quickly the job was done considering the amount of services my truck needed! Jasmine is top notch! She went over very price retail and called me when needed!

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Google Feb 1, 2025

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Google Feb 1, 2025

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Google Feb 1, 2025

Great friendly service!

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Google Feb 1, 2025

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Google Jan 31, 2025

Great service today, they were short handed and were awesome to deal with

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Google Jan 31, 2025

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Google Jan 29, 2025

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Google Jan 27, 2025

They were fast and friendly. A car wash would be lovely addition to the service

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Google Jan 26, 2025

Mauricio was great!

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Google Jan 26, 2025

Everyone who helped me treated with the utmost respect & kindness. I'm disabled, on oxygen 24/7, and a single female. This is one dealership that respects women & does not take advantage of my being single or female or old! I highly recommend Gabe & Joe in Sales & John in finance (he made my day! Lol). My used vehicle was discounted online & that price was honored over the price listed on the vehicle in the dealership. I recommend Tracy Toyota for a great car buying experience.

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Google Jan 25, 2025

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Google Jan 24, 2025

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Google Jan 24, 2025

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Google Jan 23, 2025

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Google Jan 23, 2025

Great service!

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Google Jan 23, 2025

As usaul the service was great no complaints

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Google Jan 22, 2025

Everyone was really friendly and welcoming. All my questions and concerns regards to car service and ride were addressed well. Luis and the shuttle driver were exceptionally helpful with my visit today.

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Google Jan 22, 2025

Thank you Luis for help me today!

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Google Jan 22, 2025

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Google Jan 19, 2025

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Google Jan 18, 2025

I have been very happy with the service department here at Tracy Toyota!

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Google Jan 17, 2025

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Google Jan 15, 2025

They have excellent customer service. Very friendly staff who are prompt in taking action and receive you with friendly smile when you go there. Listen to your needs and provide various options. I have been going to this place for last 12 years and have purchased 2 brand new vehicles also.

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Google Jan 15, 2025

I had a great experience in Toyota Tracy. All the employees are professional and honest when it comes to there work. I highly recommend Toyota Tracy.

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Google Jan 15, 2025

Jasmine, excellent service advisor

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Google Jan 14, 2025

Huge thank you to Joe for making my first vehicle purchase go smoothly. It was a great experience and even better customer service. Thank you Tracy Toyota!

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Google Jan 14, 2025

The service was good.

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Google Jan 14, 2025

Jen is amazing and super kind. Had a great first experience with the service department. Will return to this location for future needs.

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Google Jan 14, 2025

Been here at Toyota Tracy for oil change. Very good people at the service desk, and had a pleasant experience.

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Google Jan 14, 2025

We took our car for service - oil change, tire rotation. The service tech team was great! The estimated time of completion was right on. I was in and out in no time! Iā€™ll definitely be coming back for future maintenance requirements.

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Google Jan 12, 2025

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Google Jan 12, 2025

Good experience.

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Google Jan 12, 2025

Always friendly and thorough.

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Google Jan 12, 2025

I have been going to Tracy Toyota for years! And always receive the best service

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Google Jan 12, 2025

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Google Jan 11, 2025

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Google Jan 11, 2025

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Google Jan 11, 2025

Thank you Jasmine and the service team for taking care of my car today. I feel more secure that my car is OK now for my upcoming trip and OK in general. Jasmine I appreciated the time you took to explain to me a number of different aspects of the service provided and I enjoyed talking with you.

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Google Jan 11, 2025

tracy toyota has done a great job servicing all our cars.

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Google Jan 9, 2025

Excellent service. Friendly and professional service advisor.

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Google Jan 8, 2025

We had a 7:30 appointment but I arrived a little early and they took me right in.The name of my specialist was Jen. She took excellent care of me. After doing the paperwork she showed me to the waiting room. A few minutes later she returned with the news that I had to have some work on my breaks as I had complained that when I stepped on them I heard a squeaking sound. She said it was covered in the maintenance package. I agreed to have the work done. She told me that it was going to take several ...

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Google Jan 8, 2025

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Google Jan 7, 2025

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Google Jan 7, 2025

Great experience! Need a car wash!

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Google Jan 7, 2025

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Google Jan 7, 2025

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Google Jan 7, 2025

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Google Jan 6, 2025

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Google Jan 6, 2025

Khalil is very accommodating, helpful and answered all our queries. The process runs smoothly and gave the best offer we can get. Thank you for the help

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Google Jan 3, 2025

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Google Jan 2, 2025

A salesman named EZ is the person to go to on purchasing a new vehicle here at Toyota Tracy ! Very great experience

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Google Jan 2, 2025

Andrew was great! He was able to find me a car that was within my budget.

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Google Jan 2, 2025

Great customer service from Luis at Tracy Toyota!

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Google Dec 31, 2024

Very good service.

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Google Dec 30, 2024

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Google Dec 30, 2024

Mina was a great! He explained the did fences between the Honda prologue and Honda crv. He was patient with me while I took some time to make a decision. In the end I went back and purchased the Honda prologue and Iā€™m very happy with my decision.

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Google Dec 29, 2024

Toyota is the best

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Google Dec 28, 2024

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Google Dec 28, 2024

Jen our service advisor was amazing, very attentive, and in-tune with our unique situation. She made sure she could do everything she could to get our Tundra repaired under warranty while we were out of state for the holidays.

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Google Dec 23, 2024

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Google Dec 22, 2024

It was a good experience

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Google Dec 22, 2024

Mauricio was a fantastic service representative! He told me what they needed to do to determine how to proceed, he communicated what they found and he made sure I was satisfied with their work. Everything went smoothly!!!

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Google Dec 21, 2024

Jen Miranda was super helpful and straightforward on my cars need and pricing with future maintenance needs as well. 5 stars.

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Google Dec 21, 2024

Amazing service! Jen was amazing!

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DealerRater Oct 6, 2024

Tina, Deepak, and Johnny all helped make it easy buying my 2024 Land Cruiser. I submitted a credit application online to show I was serious and secure my reservation for the test drive. They have fair prices and the price tag was transparent. What you see is what you get plus they even gave me some extra amenities with it. I never had to haggle. They quickly approved my loan and went over the warranties and maintenance program in detail with me. I was able to use my credit card for the down payment. The car was detailed for me. And ...

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DealerRater Jul 3, 2021

Please Ask for Samantha Emmett! Great serviceā€”great person, professional and personable!

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DealerRater Mar 2, 2021

Sam was really helpful with my purchase, he wasn't a pushy salesman. I'd definitely buy another car here, they treated me and my family great.

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DealerRater Mar 1, 2021

Great experience!! Top notch service and good inventory !! Best car buying experience Iā€™ve had!!! 100% satisfied !! Thanks for the new wheels and a good price

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DealerRater Feb 28, 2021

Great experience. Highly recommend and will be back. We had a good buying experience that met our needs. Sam was a great saleman and listened to our needs.

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DealerRater Feb 15, 2021

We dealt with Sam from Online Sales. He was simply an amazing sales person. I would buy a car from him and Tracy Toyota again.

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DealerRater Jun 12, 2020

Thank you to Tatiana for assisting me during the routine check up of my car. Good service and also the place. Noticed the social distancing..

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DealerRater Nov 7, 2019

I appreciate the time Mingo spent with me to go over the recommendations on my 30,000 maintenance, Tracy Toyota has been my go to since 2013! I also appreciate Cynthia Tyler who always comes by and checks in with my and all the customers waiting for their vehicles! Thanks again Team Toyota for the great customer service and friendly environment šŸ™‚

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DealerRater Oct 9, 2019

pleasure to deal with. Best car buying experience Iā€™ve had in a long time. Deborah and Johnny together worked out a deal I could not refuse, thanks guys !

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DealerRater Sep 26, 2019

When I bring my vehicle for service at Tracy Toyota I receive excellent customer service. Everything needed is explained to me. And everyone there at the dealership is very pleasant and helpful. Great dealership to bring vehicle for service and if you need a new car.

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DealerRater Sep 11, 2019

Always feel well taken care of by my service advisor, Zyn Lamboo. She is a well trained, seasoned veteran advisor, who knows what I need and does the little things to take care of me very well. I trust her with my car more than any other.

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DealerRater Sep 4, 2019

I recently leased a 2019 Toyota Hybrid from Tracy Toyota and had a great experience. Jae Lee, the General Manager, and his salesperson exceeded our expectations. They gave us a unbelievable price and we were in out of the dealership in 45 minutes. This is the 10th vehicle Iā€™ve leased from Jae. Trust me, itā€™s worth the drive to Tracy.

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